Reviews From Past Patients

North Star Behavioral Health System always strives to improve the services we provide to children, adolescents and adults. Read below to see average satisfaction scores we have received from past patients, parents and guardians.

The scores below to some of our highest scored questions and are based on a one-to-five scale, with one meaning ‘extremely dissatisfied’ and five meaning ‘extremely satisfied’.

North Star BH Inpatient Satisfaction Survey for 2020

Question Facility Score
I was encouraged to help myself and ask others to help me. 4.50
The therapy groups were helpful to me. 4.45
I had input into my treatment plan goals. 4.51
I was satisfied with the unit/program staff.  4.52
I was satisfied with my physician. 4.60
I was treated with dignity and respect. 4.55
My treatment goals and needs were met. 4.60
I feel better now than when I was admitted. 4.60
I understand what my medication do and why/how I should take them. 4.64
I understand the importance of following my discharge plan. 4.66
Overall I was very satisfied with my treatment. 4.55

Take the First Step

Call 907-264-3506 or 800-478-7575 (toll-free Alaska) if you or a loved one struggles with psychiatric issues or substance abuse. We are here 24/7 to provide no-cost, confidential assessments and discuss treatment options. You may also message us using our online contact form.

Please dial 911 or seek the nearest emergency room if you have an emergency.