Reviews From Past Patients

North Star Behavioral Health System always strives to improve the services we provide to children, adolescents and adults. Read below to see average satisfaction scores we have received from past patients, parents and guardians.

The scores below to some of our highest scored questions and are based on a one-to-five scale, with one meaning ‘extremely dissatisfied’ and five meaning ‘extremely satisfied’.

Patient Satisfaction Scores

Question 2018 2017 2016
Staff were sensitive to language & cultural needs: 4.35 4.37 4.48
Staff showed respect and dignity: 4.38 4.36 4.55
I was satisfied with my physician: 4.49 4.41 4.56
I understand my discharge instructions: 4.53 4.56 4.67
Overall treatment satisfaction: 4.40 4.35 4.45
I would recommend this facility to others needing treatment: 4.35 4.27 4.50
Overall totals: 4.41 4.38 4.53
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Take the First Step

Call 907-258-7575 or 800-478-7575 (toll-free Alaska) if you or a loved one struggles with psychiatric issues or substance abuse. We are here 24/7 to provide no-cost, confidential assessments and discuss treatment options. You may also message us using our online contact form.

Please dial 911 or seek the nearest emergency room if you have an emergency.